1. Introduction At Padhona, we strive to provide the best learning experience for our users. If you are not satisfied with your purchase, we are here to help. Please read our refund policy carefully to understand your rights and obligations.
2. Eligibility for Refunds
Digital Products: Refunds for digital products (e.g., eBooks, online courses) are only eligible if requested within 7 days of purchase, and only if the product has not been significantly accessed or downloaded.
Services: If you have purchased a service and are not satisfied, please contact us within 14 days of purchase to discuss a possible refund or resolution.
3. Non-Refundable Items
Subscription Fees: Monthly or annual subscription fees are non-refundable once the subscription period has started.
Discounted Products: Items purchased during a promotion or discount may not be eligible for a refund.
4. Refund Process To initiate a refund, please contact our customer support at info@padhona.com with your order details and reason for the request. Refunds, if approved, will be processed within 7-10 business days, and the amount will be returned via the original payment method.
5. Changes to This Refund Policy We reserve the right to modify this refund policy at any time. Any changes will be updated on this page with the revised date.
6. Contact Us If you have any questions regarding our refund policy, please contact us at info@padhona.com.